Effective Date:               January 1, 2024

Introduction

At Napa Valley Supercars LLC, the safety of our guests and staff is our highest priority. This Weather Cancellation Policy outlines how we handle tours in the event of inclement weather.

1) Weather-Related Cancellations

Forecasted Inclement Weather

If severe weather is forecasted (e.g., heavy rain, storms, high winds), we reserve the right to cancel supercar tours for safety reasons.

Day-Of Decisions

Decisions to cancel due to weather will typically be made on the day of the supercar tour.

2) Notification

Advance Notice

If possible, we will notify guests of cancellations due to forecasted inclement weather at least twenty-four (24) hours in advance.

Day-Of Cancellations

In the case of day-of cancellations, guests will be notified as soon as the decision is made.

3) Rescheduling and Refunds

Rescheduling

If a tour is cancelled due to weather, guests will have the option to reschedule their tour for a later date, subject to availability.

Refunds

If rescheduling is not possible or convenient, guests may request a full refund.

Partial Tours

If a tour is underway and has to be cut short due to sudden weather changes, guests will be offered a prorated refund or the option to reschedule the remaining portion of the tour.

4) Guest Cancellations

Concerns About Weather

If a guest decides to cancel their booking due to concerns about the weather, our standard cancellation policy applies.

Safety First

We encourage guests to contact us if they have concerns about weather conditions on the day of their tour.

Liability

Napa Valley Supercars is not responsible for any incidental expenses incurred as a result of weather-related cancellations (e.g., travel or accommodation costs).

Contact Information

For any questions regarding this Weather Cancellation Policy or to inquire about tour status, please contact us at drive@nvstours.com .